our customers’ privacy and appreciate your confidence that we will respect your privacy in a careful and
sensible manner. By visiting the Website and/or using the products and services made available to you on
understanding of how we collect, use, protect or otherwise handle your personal data in accordance with our website.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to newsletter and
open a support ticket or enter information on our site.
What personal information do we collect from people that visit our website?
- We may collect the following data through this website or through third parties:
ㆍContact information including email address
ㆍDemographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
Cookies and usage data
How do we use your information?
ㆍ To personalize your experience and to allow us to deliver the type of content and product
offerings in which you are most interested.
ㆍTo improve our website to better serve you.
ㆍTo allow us to better service you in responding to your customer service requests.
ㆍ To administer promotion, survey or other site features.
ㆍ To quickly process your transactions.
ㆍ To ask for ratings and reviews of services or products
ㆍTo ship the product in the right person and right place
How do we protect your information?
We are committed to ensuring that your information is secure. Your personal information is contained behind
secured networks and is only accessible by a limited number of persons (password) who have special access
rights to such systems and are required to keep the information confidential.
We implement a variety of security measures when a User places an order enters, submits, or accesses their
information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your
web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser
and capture and remember certain information.
• Help remember and process the items in the shopping cart.
• Understand and save User’s preferences based on previous or current site visit activity for future
visits to provide you improved services.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions to offer better site experiences
and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to
turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your
browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some of the features won’t affect the User’s experience that make your site
experience more efficient and may not function properly.
recommended to check this page often. If a User objects to any of the changes to the policy, the User must
cease using this Application and can request that the data controller remove the personal data. Unless stated
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a
complaint, or simply want more information to contact us via email.
Term and Conditions
Access to and use of this website and the products and services available through this website (collectively,
by us from time to time without notice.
IDEA IKEDA and the IDEA IKEDA Logo are trademarks of Yosuke Ikeda.
All materials on this website, including the text, information, graphics, logos, design, layout, downloads,
pricing, products, and services (Content) is owned by or licensed to Yosuke Ikeda. You must not reproduce,
transmit, adapt, distribute, sell, modify, publish or store Content or Trade Marks for any purpose, other than
with the prior written consent of Yosuke Ikeda or as permitted by law. All rights of Yosuke Ikeda are
- Product’s Images
We have made every effort to display as accurately as possible the colors and images of our
products that appear at the store. We cannot guarantee that your computer monitor’s display of any
color will be accurate
- The prices and stock Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without
notice at any time.
- Payment You can pay via mobile banking, internet banking, debit or credit card. In case of credit card condition,
upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure
there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization
check has been completed. Your card will be debited once the order has been accepted.
- Your conduct You must not:
(a) use the website in breach of any applicable laws or regulations.
(b) use the website to harm, abuse, harass, stalk, threaten or otherwise offend others.
(c) interfere with, disrupt, or create an undue burden on the website.
(d) upload, post, transmit or otherwise make available any material that:
(i) is not your original work, or which may infringe the intellectual property or other rights of another
(ii) is, or could reasonably be expected to be, defamatory, obscene, offensive, threatening, abusive,
pornographic, vulgar, profane, indecent or otherwise unlawful, including material that racially or
religiously vilifies, incites violence or hatred, or is likely to offend, insult or humiliate others based
on race, religion, ethnicity, gender, age, sexual orientation or any physical or mental disability;
(iii) includes an image or personal information of another person unless you have their consent;
(iv) you know or suspect, or should reasonably know or suspect, to be false, misleading or deceptive;
(v) contains large amounts of untargeted, unwanted or repetitive content; or
(vi) contains financial, legal, medical or other professional advice.
If you believe that a user has breached any of the above conditions, please contact us.
- Terms of Sale By placing an order you are offering to purchase a product on and subject to the following terms and
conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary
according to availability and any guarantees or representations made as to delivery times are subject to any
delays resulting from postal delays or force majeure for which we will not be responsible.
- Your Account If you use any of our services, you are responsible for maintaining the confidentiality of your account and
password. You agree to accept responsibility for all activities that occur under your account or password.
- Disclaimer By accessing our website, you assume all risks associated with its use, including but not limited to the risk that
your computer, software or data may be damaged by any virus transmitted by this website or by any third party
Content or Third Party Website. To the extent permitted by law, all warranties, conditions and claims (whether
express or implied) arising out of or in any way connected with this website are hereby excluded. By accessing
our website, you agree to indemnify IDEA IKEDA for any loss, damage, costs or expenses whatsoever suffered
by any person or entity arising out of or in any way connected with your access to this website.
- Outages IDEA IKEDA reserves the right to cease, interrupt or withdraw your access to the site for any reason, including
without limitation, for upgrades and maintenance of the site.
- Refund Policy
IDEA IKEDA offers refund and/or exchange for defective or damaged item within 14 days of receiving the item,
if 14 days have passed, you will not be offered a refund and/or exchange of any kind. Eligibility for Refunds and/or Exchanges
– Your item is defective or damaged due to our error or in transit.
– The item must be unused and in the same condition that you received it.
– To complete your refund, a receipt or proof of purchase is required. You need to email us within 14 days of receiving the item, and return the damaged item to us. We will ship out
a replacement upon receipt of the damaged item. If a replacement is not available, we will refund the full
purchase price of your item. A credit will automatically be applied to your credit card or original method of